



Pay for you order over
8 Weeks in 4 installments
your order will be shipped
before you've paid for it
You aren't charged any
interest or fees if you pay on time
SKU: 5591002
Surf Dive 'n Ski is pleased to offer free Australian delivery on all orders over $50 using Star Track Premium.
For orders under $50, we charge a $9.99 flat-rate for delivery using Star Track Premium unless we are running a free shipping promotion. During these promotions, the offer free Australian delivery will apply on all orders over and under $50
Orders placed before 2pm AEST (business days) we aim to have delivered between 1-2 days for metro areas, and between 2-5 working days for regional areas. Please note public holidays can impact delivery times.
We aim to dispatch all orders placed before 2pm AEST (working days only) same day. If your order is placed after 2pm AEST, we aim to dispatch the following working day. Please note that this excludes Fridays, Weekends, National / State / Region Public Holidays.
Star Track Premium is a no signature required service. This means that the courier will generally leave your order at the front door or letterbox. If your parcel is lost or misplaced, we will happily replace the order pending an investigation. Please contact our customer service department if your order has not has not been received within the recommended timeframe. If you will not be present to accept your delivery or you feel that your address is unsafe, we recommend shipping your order to an alternate address, such as your work place.
A flat rate of $19.99 shipping surcharge will be applied to all bulky items. Bulky items include skateboards, travel bags and surfboard bags.
Unfortunately Surf Dive 'n Ski does not offer overseas shipping at this time. Apologies for any inconvenience caused.
The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Surf Dive 'n Ski cannot be held responsible for an incorrect address being entered on your order.
Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalized, please contact Customer Service through CustomerService@sds.com.au immediately.
Surf Dive 'n Ski will attempt to update any incorrect order details. However due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.
SHIPPING INFORMATION
A flat shipping fee of $5 is added to all orders under $50.
No extra charge for rural delivery.
Orders typically ship within a few days, excluding weekends and holidays.
Packages are delivered by Courier Post (actual transit times may be up to 7 days from shipment). A shipping confirmation email will be sent when your order is dispatched.
Items may be sent from different store locations around NZ, so you may get more than one shipping confirmation email and more than one package.
Amazon Surf currently ships to New Zealand addresses only.
All packages must be signed for. If nobody is there to sign for the package, the courier will leave contact details for you to arrange collection from the Courier Post depot or agree on a good time for the next delivery.
If Courier Post are unable to deliver your Online Order and the parcel gets returned to us. We will do our very best to get in contact with you, if we do not get a response within 30 days of your order being returned to us, the items will be returned into our stock and you will be refunded.
Do not ship an order to a PO Box unless you are sure the package will fit inside.
2017 CHRISTMAS SHIPPING
To guarantee delivery before Monday 25th December, we recommend your online orders are placed by midnight Sunday 17th December. We will work tirelessly to fulfill all orders before this date, orders placed after this date will only arrive in time by Christmas miracle!
INTERNATIONAL SHIPPING
We do not offer international shipping at this time. Sorry for the inconvenience.
QUESTIONS
Contact Customer Service.
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